酒店道歉信如何写？( 二 )

在此，也深深的感谢所有关注此事的朋友们！其实，在我得知此次事件以后，除了感到无比惭愧和歉意以外，更多的是感动，感谢您们一直对于汇川寄予的厚望！汇川由西服店转行为西餐厅，历经16年的.风风雨雨，陪同了一代孩子们，共同成长起来，我们早已经是熟悉的一家人，因此我更能理解您们不允许我们犯错的心情。您的批评，是希望汇川能够做得更好！步子走得更稳！孩子在成长的过程中，难免会摔跤，会犯错，这时家长一定会扶一把，悉心教育他。现今的汇川，突然由一个小店发展成为大店，以我的经验来说依然还很浅薄，新酒店就像一个刚开始起步的孩子，需要象家长的您们扶一把，帮一下，帮助我们茁壮的成长起来！
感谢所有关注汇川的朋友们！总之，不论怎样，是因为我们的工作失误给您带来了不愉快，我们希望彼此都能用真诚的心来化解这次矛盾。我用无比诚恳的心再次向您以及您的家人表示最诚挚的歉意，也希望您能宽容，原谅！并再次光临汇川，汇川全体员工将以最优质的服务和最诚恳的态度欢迎您的到来。
此致

酒店道歉信如何写？

尊敬的孙女士：
您好!
首先十分感谢您入住xxx酒店，同时我们也对5月10日早上发生的事情感到万分地抱歉!此次的问题，我们酒店很重视，酒店总经理与相关部门和当事的员工进行了谈话，要求培训到位。在此因为我们工作的失误给您带来的不便向您郑重地致以深切的歉意!由于本酒店员工沟通不到位，使您有了非常不愉快的入住经历，我诚恳地希望您相信，我们绝对不允许员工如此对待像您这样尊贵的客人。当然，我们也希望在您方便的时候，再次入住我们酒店，我非常希望能当面对您表达歉意。此致，敬礼!祝您身体健康!万事如意!
此致
敬礼！
道歉人：xxx
20xx年x月x日

酒店道歉信如何写？

篇1：英文道歉信ms.mitsuko iwasaki 3-16-6-804, higashisuna koto-ku tokyo, 136-0074dear ms.iwasaki,upon your arrival, our agent failed to locate your reservation.we sincerely apology as our aociate obviously mistakenly implemented the standard checking in procedure.the reservation for you and ms.hinako muto were made early november, and never been deleted.we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity. yours sincerely,alfred zhuang front office managernovember 03, 1999mr.shen nan ping flat 20f, block 1 robinson heights 8 robinson road hong kongdear mr.shenwe are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun.13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887.42. we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect. mr.shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal.if you have any queries, please do not hesitate to contact us. your sincerelyalfred zhuang front office managerdear mr.shui would like to thank you for choosing the china world hotel for your recently stay. on behalf of management and staff, please accept my sincere apologies for the failed to extend your golden circle benefits of the king size bed, golden circle appropriate floor and newspaper.during your stay with us on 01- 08th nov. my apologize once again and thank you for taking time to bring this matter to our attention. should you have any inquiries, please feel free to contact me. kind and best regards. alfred zhuang front office manager. dear mr.liit has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of difficulty. i would like to expre my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation.there is simply no excuse in her behavior as i aure you that the neceary action gas been taken to rectify the lack of service you should have receive.unfortunately there was an error in your reservation regarding your arrival date.i am unable to identify where the oversight originated through my investigation however i regret that you were inconvenienced. sincerely,alfred zhuang front office managerdear sir or madam:with renewed apologies. yours sincerelyalfred zhuang front office managermr.ulrich niemann.director people-people exchange co. dear sir or madam:friday 22nd september many thanks for your fax dated 7th september addre to general manager concerning the problems you experienced during your last visit from 29th-30th august.mr.ford, our general manager is away on leave at present and therefore i have taken the liberty of replying to you on his behalf. mr.niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those golden circle members who are eligible for upgrades may book through any channel, subject of course to room availability.i have subsequently taken appropriate steps to ensure that none of our other eligible golden circle guests are similarly inconvenienced in future. it is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore i thank you for taking the time to put pen top paper. regardsalfred zhuang front office manager篇2：英文致歉信_范文道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步走：