商务的道歉信( 二 ) _问人人知识网

下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信：dear mr.black,we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment.therefore, there will be a shortage in your may shipment. we are very sorry for causing you so much trouble in your monthly reports.efforts are now being made to establish procedures that will alleviate this situation.your cooperation and patience in these respects would be greatly appreciated.sincerely yours,oliver leeaistant manager**new words:acknowledge v.承认，告知已收到discrepancy n.差异
shipping instruction 装运说明shipment n.装运procedure n.程序
alleviate v.减轻，缓和
看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的句型：i am very sorry for ?..,but please believe me i had no intention of bothering you. i am sorry that i did not check the goods before dispatch(派遣). i apologize for forgetting the appointment we had made. please forgive us for the delay. i personally want to extend an apology to you for ?i hope you will excuse/forgive me for ?. may i offer you my sincere apologies for ??please accept our sincere apologies for ?. 更多职场商务必备写作模板可参考：安格英语学习网站apologize letter __ busine english_ by lqydear sir or madam,i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them. i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇3：道歉信英文模板及翻译dear_____,i am writing this letter to expre my apology that ______________. i feel terribly sorry about this. once again, i am very sorry for any inconvenience caused.i will be really appreciated if you can accept my apologies and understand my situation. yours sincerely_________亲爱的_____ ，（对方姓名）
我写这封信以表达我的道歉 ______________（道歉原因）。
对此我深感抱歉。
我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。
谨启
_________（自己姓名）篇4：商务英语信件写作：道歉信件
商务英语信件写作：道歉信件
道歉 apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该:1.道歉。2.解释发生了的事情。3.保证将来不会再发生了。4.最后，再次道歉。